How to conduct an end-of-quarter audit of your email marketing

Running your email marketing on autopilot? An end-of-quarter audit is the perfect way to pause, review what’s working, and tweak your strategy for even better results. Whether you’re a creative Shopify founder or partnering with a Klaviyo email marketing agency, a regular check-in helps you stay aligned with your goals and keep those emails delivering.

Here’s a step-by-step guide to auditing your email marketing like a pro.

Here’s a step-by-step guide to help you effectively review your email marketing.

Step 1: Reflect on your goals

Start by revisiting the goals you set for the quarter (or year) and asking yourself a few key questions:

  • Successes: Which campaigns hit it out of the park? What made them so effective?

  • Challenges: Where did things fall flat, and why?

  • Improvements: What can you do differently next quarter?

  • Energy levels: When did you feel most productive and excited about your email marketing?

  • Low points: What drained your energy? (We’ve all been there.)

This reflection step sets the stage for clearer, more intentional email planning going forward.

Step 2: Analyse Klaviyo benchmarks and campaign performance

Now, let’s dig into the data. Klaviyo makes it easy to get the insights you need to make informed decisions:

  • Email volume: How many emails did you send each month? Did you keep a consistent pace?

  • Engagement metrics: Which emails drove the most opens, clicks, and sales? Highlight your top performers to see what resonated.

  • Historical comparison: How do your results compare to the same quarter last year? Did you repeat any winning strategies, or are there old campaigns worth revisiting?

Pro tip: As a Klaviyo email marketing agency, we recommend tracking performance for key flows (like Welcome flow, abandoned cart, and post-purchase emails) as well as campaigns to get the full picture.

Step 3: Get organised with a campaign planner

A quarterly campaign planner can be a game-changer for staying ahead and avoiding last-minute email stress.

Here’s how to make the most of it:

  • Brainstorming: Use a dedicated tab to generate campaign ideas that align with your business goals.

  • Guidance: Follow step-by-step videos (or templates) to keep the planning process simple.

  • Segmentation: Build customer segments based on behaviour or preferences so your emails hit the right inboxes.

Staying organised now means fewer blank-screen moments later—and emails your audience actually looks forward to.

Step 4: Commit to your strategy

The key to email marketing success? Consistency. Once your plan is set, stick to it. Here’s what to focus on:

  • Regular schedule: Block out time for writing and sending emails. Treat it like a non-negotiable meeting with your audience.

  • Testing: Try out new content types, offers, or send times. Small tests can reveal big opportunities to improve your results.

  • Insights to track:

    • What types of content get the most engagement?

    • How do conversion rates compare between new and returning customers?

    • When are your subscribers most likely to open and click?

    • Do your customers respond better to discounts, bundles, or exclusives?

Want more email marketing tips tailored to Shopify founders?

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How to keep your email campaigns fresh in January (and drive sales)